Report a fault

To report emergencies and faults, such as a burst water main or sewer spill, we are available 24×7.

Call 1300 656 007 or use the form, below

For a prompt and personal response, please don’t use email or social media to report an emergency or fault.

Snap Send Solve: reporting local issues just got easier

Spotted an issue like a burst water main or dislodged sewer man hole? What about graffiti, dumped rubbish, trip hazards or abandoned shopping trolley?

Snap Send Solve is a free app that simplifies the reporting of community issues across Australia and New Zealand.

The responsible authority will be notified, whether it’s Barwon Water, your local council, or another provider.