From 8.00am on Sunday 9 November, our website will have limited functionality as we perform maintenance. You will not be able to sign in for billing, payments or other account details. Web forms for property enquiries, reporting faults and other services will not be available.
We expect to resume all web services by Sunday afternoon. You can contact us at any time on 1300 656 007 for faults and emergencies.

Property enquiry application

The property enquiry application is a tool predominantly used by solicitors and conveyancers facilitating property settlement.


The property enquiry application provides the following information:

Information statement ($30.04)

Any outstanding or paid-in-advance charges when a property is sold, along with any relevant infrastructure (underground water/sewer pipes), easements and encumbrances.

Information statement updates (free)

Provided for free for up to 60 days to better reflect the financial status of a property, closer to the settlement date.

Special meter reading ($17.67)

Recorded outside our normal meter-reading cycle, to obtain an accurate record of water consumption to the date of the sale of a property or tenancy change.

Drainage plan

Copy of existing drainage plan issued electronically (per copy)  ($12.13)

Copy of existing drainage plan issued in person or by phone (per copy) ($16.54)

Showing sewer pipe locations and connection points – sometimes used to ensure any excavation works don't damage underground sewer pipes.

Things to know

  • If you’re a regular user, you can register for an account with us. We will send you a monthly bill with the associated fees and charges.
  • If you are an occasional or one-off user, you can pay online using a credit card.
  • The fees are correct as at 1 July 2025 and are subject to change at the beginning of each financial year.
  • Information statements, special meter readings and drainage plans can also be requested through the LANDATA® website.