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Latest news blog

Holiday season trading hours 2016-2017

We would like to wish our customers and community a safe and happy festive season.

Our customer contact centre and South Geelong trade counter will be closed from 1 pm, this Friday 23 December 2016 until Monday 2 January 2017.

We will resume normal hours from Tuesday 3 January 2017.

As always, our emergencies and faults hotline is available 24×7 on 1300 656 007.

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Stony Creek Reservoir open for angling

Recreational anglers can once again cast a line at Upper Stony Creek Reservoir No. 1, with the site re-opened to the public for the first time in more than a decade.

Located about 40 kilometres from Geelong on the Geelong-Ballan Road, north of Anakie, the three Upper Stony Creek reservoirs are part of Barwon Water’s Moorabool water supply system.

More than 5,000 trout have been added to Stony Creek Reservoir No. 1. Pictutred: Mick Bettanin, Catchment Management Officer, Barwon Water and John Hotchin, Secretary, Associated Geelong and District Angling Clubs.

As part of its 2016 strategic blueprint for the future, Barwon Water identified water for recreation as a key focus area and committed to delivering shared benefits for the community through waterway planning and management that recognises recreational values.

We worked in partnership with Fisheries Victoria to re-stock the reservoir, releasing 5,800 brown trout (Salmo trutta) and rainbow trout (Oncorhynchus mykiss).

Recognised by the National Heritage Trust as being of state significance for its place in the history of Geelong water supply, the reservoir is a perfect location for bushwalking, picnicking and bird watching.

  Recreational areas

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Colac pipeline: construction begins

Construction is underway on a new 11-kilometre pipeline to help secure Colac’s water supply.

Colac will be connected to the greater Geelong water supply system by mid-2017, giving local residents and irrigators a secure supply into the future.

The $19.3 million upgrade will allow the city to access water from the West Barwon Reservoir at Forrest and, if needed, the Barwon Downs borefield. The upgrade will effectively double Colac’s water supply capacity.

The project has been fast-tracked by two years after an updated water security assessment revealed a forecast growth in demand for water.

Local companies are involved in the project including R Slater & Sons, BDH Constructions and Armistead Earthmoving.

  Colac water supply upgrade

  Victorian Government media release: Expanding the grid: construction on Colac pipeline begins

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Target Your Water Use


Use our precious water wisely

Target Your Water Use is a voluntary water efficiency program to assist and encourage regional Victorians to use their water wisely.

The program applies to residential and business urban water customers in regional Victoria.

Using water responsibly is everyone’s opportunity to help secure water supplies and create greener and more liveable communities for now and into the future.

Target Your Water Use is a Victorian Government initiative.


We need to use our water more efficiently

Climate change poses a serious risk to our water future. We know, over the long-term, there will be less rainfall, less run-off into our rivers and storages, and more severe and prolonged droughts.

Population growth in our regional cities and towns is placing increasing pressure on our water storages. In the year to June 2015, regional Victoria’s population grew to 1.14 million, an increase of 7,800 people.

A diverse range of water sources and efficiency measures are needed to help ensure there will be enough water to meet all our needs now and into the future.

Target Your Water Use is about taking a longer-term view about our water usage habits by ensuring all Victorians have access to the information they need to make informed decisions about the amount of water they use.

We all have a role in responsible water use and by using water wisely we can help secure water supplies and create greener and more liveable communities now and into the future.


Helping you to target your water use

Target Your Water Use provides useful information to regional Victorians on how to be more water efficient within their homes and how to use water more wisely.

Working in collaboration, regional urban water corporations — including Barwon water — are providing a suite of products, services and solutions on how to use water more wisely.

  • Permanent Water Saving Rules. Common sense rules to assist with conserving water now and for the future.
  • Schools education program. Across Victoria, local water corporations are engaging with primary, secondary and tertiary students to educate them on the water cycle and how to use water wisely.
  • Schools Water Efficiency Program (SWEP). The program enables schools to track their water usage using data loggers. By monitoring water use, schools can detect and fix leaks, saving water and money.
  • Comparative water usage. Water customers can see how much water they have used compared to previous months and years simply by looking at their bill. Armed with this information they can make more informed choices about when and how to use water more efficiently.  
  • National Water Week. Each year National Water Week makes a splash across Australia, inspiring individuals, education providers, communities and organisations to work together to build community awareness and understanding of water-related issues.
  • Urban Water Strategy. All Victorian water businesses are engaging with their customers and local communities to develop their Urban Water Strategies. These strategies will outline how water businesses will manage demand for, and ensure sufficient supplies of, drinking water across their service regions.


More information

  Permanent water saving rules for residential customers

  Permanent water saving rules for business customers

  Schools Water Efficiency Program (SWEP)

  Water Supply Demand Strategy 2012–2062

  Target Your Water Use website

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Your say on what you pay

Barwon Water needs to set its new prices from 2018 for the next five years.

We would like to hear from our community on what you value most about water and sewerage services and what you expect in the future.

Consultation will be open from late October 2016 through to mid-January 2017.

Head to yoursay.barwonwater.vic.gov.au to find out how you can get involved.

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Roll up, it's show time!

Barwon Water’s pavilion at the Royal Geelong Show is always a hit with visitors, young and old.

This year, we’re particularly proud of our display: an interactive and engaging exhibit highlighting our ‘wild and wonderful weather’. Join our hosts El Niño and La Niña through a colourful and magical journey through the forces of nature that bring us droughts and flooding rains.

This year’s Geelong Show display features amazing original artwork by Laura Alice. 

As well as interactive displays and engaging hands-on exhibits, the pavilion features amazing floor-to-ceiling artwork by Geelong-based artist Laura Alice. Laura’s whimsical illustrations and soulful characters have brought our humble shed to life! If you thought you recognised Laura’s playful style, you may have seen some of her street art in the James Street precinct or at Little Creatures Brewery.

The Geelong Show runs from tomorrow, Thursday 13 through Sunday 16 October 2016.


Laura Alice × Barwon Water: take a selfie, win an iPad!

Want the chance to win an iPad mini 2? Just take a photo in front of Laura Alice’s paste-up on the outside of our pavilion.

Upload your image to your favourite social media account (Facebook, Twitter or Instagram), tag @barwonwater and use the hashtag @LAxBW. You can enter as many times as you like.


The fine print: competition terms and conditions

Entries commence at 9 am Thursday 13 October and close at 8 pm on Sunday 16 October 2016.

To be eligible to win, your entry must

  • clearly show the ‘wild and wonderful weather’ artwork
  • be posted on Facebook, Twitter or Instagram
  • be tagged @Barwonwater
  • use the hashtag #LAxBW

The prize is one iPad Mini 2 (16 GB, Wi-Fi, model A1489) in ‘Space Grey’.

The winner will be drawn at random by Barwon Water, 155 Mercer St Geelong VIC 3220, on Monday 17 October 2016 and notified directly.

By entering the competition, entrants assign a limited copyright of the image to Barwon Water enabling reproduction of the image for public displays and publications (both printed and digital) in conjunction with the competition and for the purpose of publication in printed and digital material promoting Barwon Water.

Any persons included in the photograph must be consenting for the photograph and any subsequent use of the photograph.

Entries from participants under the age of 18 must have parental/guardian consent.

Multiple entries are accepted and welcomed.

Do not submit any images that could be deemed rude or offensive. Any such images will be ineligible.

Submitting an entry for this competition constitutes acceptance of these terms and conditions.

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Board appoints new Managing Director

Water Minister Lisa Neville today welcomed the appointment of Tracey Slatter as the new Managing Director of Barwon Water.

Tracey has more than 20 years experience at senior management level and was endorsed by the Barwon Water Board to lead the organisation over the next five years. She was chosen from a list of outstanding candidates following an exhaustive Australia-wide search.

Tracey brings a wealth of management experience to the role having had several years at the helm of local councils, as well as executive experience in the local region. She was most recently the Chief Executive Officer of Port Philip City Council. Her previous roles include CEO of Colac Otway Shire, Head of Claims at the TAC, Director of Primary and Community Health in the Victorian Health Department and a Director of the G21 Geelong Region Alliance.

The Board was unanimous in its belief Tracey has the right skills and expertise to drive the organisation forward in a new era of change and opportunity.

Tracey replaces Joe Adamski who has been Managing Director for the last four years.

  Victorian Government media release: Barwon Water announces new Managing Director

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Seasonal change to water supplies

Barwon Water is now accessing water from its Moorabool system reservoirs.

As is normal practice at this time of year, customers in Geelong’s northern suburbs and parts of Golden Plains Shire switch supply sources.

Bannockburn, Teesdale and Inverleigh switch entirely to the Moorabool system and suburbs in some parts of Geelong receive a blend of water from the Barwon and Moorabool catchments.

Surface water storages are balanced during the warmer months. This means some areas rely more on water from catchments in the Moorabool system, rather than catchments in the Otways, to the west and, this year, the Melbourne to Geelong pipeline.

The activation of the Moorabool system will see the Melbourne to Geelong pipeline, which has been supplementing supplies in northern Geelong since April, turned off. The pipeline remains an ‘insurance policy’ against future drought.

Some customers may notice a change in the taste of their water as a result of the change to the Moorabool system.

All water supplied is 100% safe and compliant with Australian Drinking Water Guidelines.

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More than taps and toilets

Today Barwon Water launched its Strategic Intent: blueprint for the future.

  Strategic Intent: blueprint for the future

The Strategic Intent outlines our commitment to customers and stakeholders, strategic directions, objectives and actions for employees.

It includes eight new focus areas representing Barwon Water’s commitment to key Victorian Government policies, in addition to eight functional strategies that underpin core business activities.

The plan was unveiled at a corporate breakfast attended by almost 100 stakeholders from across the region.


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Colac pipeline contract awarded to local company

Securing Colac’s water supply is a step closer with Water Minister Lisa Neville announcing the contract to construct the 11-kilometre pipeline linking the city to the water grid.

R Slater and Sons, a Colac-based family-owned business that has been operating for more than 65 years was awarded the contract to build the pipeline. Other construction contracts are yet to be announced.

The project has been fast-tracked my two years following an updated water security assessment.

Construction is scheduled to begin next month and Colac is set to be connected to the Geelong system by mid-2017, effectively doubling its supply capacity and boosting water security for the region.

  Project information: Colac water supply upgrade

  Media release: Colac pipeline to secure future water supply

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