About us » Latest news blog

Latest news blog

New water charges from 1 July 2011

Barwon Water's Board yesterday approved water and sewerage charges for the 2011—2012 financial year in line with the Essential Services Commission's 2008 pricing determination.

Charges across residential and business sectors will rise 10.57% (including CPI of 3.33%).

The new charges come into effect from 1 July 2011.

The tariff revenue will help fund an unprecedented capital works investment to ensure our water supply in the face of increasing demand, population boom, and climate uncertainty.


 Fees and charges — residential customers

 Fees and charges — business customers 

  Permanent link to this blog post

Melbourne to Geelong Pipeline project update

Construction of the Melbourne to Geelong Pipeline is progressing well, with four different crews currently hard at work along the length of the pipeline alignment from Werribee to Lovely Banks.

Sub-contractor Pipecon is constructing the northern section and has recently been working along Quondong Road, digging trenches for the pipes.

Drapers Civil Contracting, which is construction the southern section, has been laying pipes within the power line easement near Windermere Road in Lara.

The construction works involve breaking rock to dig a trench, which is then prepared for laying the 800 mm glass-reinforced plastic pipes which will make up the 59 km pipeline.

The project is expected to be complete in late 2011 / early 2012, depending on weather conditions.

Most of the pipeline is being constructed in road reserves or under powerlines within existing easements.

More than 150 landowners along the alignment are being consulted to ensure that construction impacts are minimised.

  Permanent link to this blog post

Planting trees for World Environment Day

Students from St Mary's Primary School in Colac have helped us plant more than 500 indigenous trees on the Lake Colac foreshore as part of World Environment Day celebrations.

The grade 3–4 students joined youth and environment ambassadors Joel Corey and Kelly Cartwright, along with staff from Barwon Water and Colac Otway Shire to revegetate an area between the rowing and yacht clubs.

Youth and Environment ambassdaor Joel Corey with students from St Mary's Primary School revegetate a section of the Lake Colac foreshore with native plants from Barwon Water's community nursery. 

The trees were provided by Barwon Water's community nursery. The nursery, located in South Geelong, has cultivated more than a million native trees, shrubs and grasses for landscaping , revegetation, and restoration projects over 20 years of operation.

World Environment Day is held annually on 5 June. This year's theme is "Forests: nature at your service".

  Permanent link to this blog post

Beware of water filter scams

Barwon Water has again received reports of deceptive tactics being used to sell expensive and unnecessary "water filtration systems".

In the past, our customers have been targeted by water filter salespeople via telephone surveys, letterbox drops and door-to-door sales.

Typically, these companies make misleading and inaccurate claims about our drinking water. Some have even claimed that Geelong residents are drinking recycled water.

Customers are urged to beware of deceptive tactics used to sell water filtration systems.

Sometimes, representatives from water filtration companies may attempt to give the impression that they are employees of Barwon Water, or are acting on our behalf.

We would like to reassure our customers:

  • our drinking water is 100% safe to drink, and meets strict government-mandated requirements for quality
  • we are not associated with any water filtration manufacturer, and we do not promote or endorse the use of domestic water filtration systems.
  • our staff do not, and have never, conducted door-to-door sales, or telephone surveys promoting water filters
  • our staff and their representatives wear uniforms and carry identification
  • recycled water is not, and never has been, added to drinking water supplies in our region.

If you are targeted by water filter salespeople, we encourage you to contact us with as much information as you can.

You may also wish to lodge a complaint with Consumer Affairs Victoria.


Do I need a water filter or filtration system?

We do not believe there is any need to use domestic water filters.

The majority of our water is harvested in forested catchments and underground aquifers, and is filtered and disinfected at dedicated treatment facilities.

We must meet our obligations under the Safe Drinking Water Act and Safe Drinking Water Regulations.

 More on water quality

In many cases, individual filter units do little to improve household water supply. It may be claimed that filters remove substances that are not even present in our water.

Customers considering purchasing a water filter should evaluate their own needs and any apparent benefits of individual filtration products.

It should be noted that there are situations, such as certain industrial applications and medical treatments, where the use of specific, purpose-built water filters may be suitable or necessary.


What about chlorine?

Chlorine is an essential additive to our water supplies. Chlorine destroys potential disease-carrying micro-organisms, and ensures your water is safe to drink.

Sometimes chlorine reacts with organic matter in pipes and creates a noticeable taste or smell. This does not pose any health risk.

Most domestic water filters do not, in themselves, remove chlorine. Simply letting water stand in a jug (for example in your fridge) will usually eliminate the chlorine taste and smell.

 More on chlorine 


What about fluoride?

Fluoride is added to drinking water as directed by the Victorian Government and endorsed by the National Health and Medical Research Council (NHMRC) and World Health Organisation (WHO).

Fluoride is added to Geelong's and Colac's water supplies to reach an optimum dosage of one part per million. Despite a raft of available mis-information, fluoride in drinking water is completely safe at this level.

Different water filter manufacturers may claim to remove or deliberately retain fluoride. Very few domestic water filters actually affect fluoride.

 More on fluoride 



  Permanent link to this blog post

Feedback from our water forum

On 6 April 2011 we once again hosted a water forum for our stakeholders and community. We would like to extend our thanks to all those who attended and participated.

Water Forum for Stakeholders and Community Members, 6 April 2011 

This forum focussed largely on integrated water cycle management, and has provided invaluable input for our upcoming 2013-2018 Water Plan and Water Supply and Demand Strategy.

Topics discussed at the forum include:

  • surface water: new dams and the Melbourne to Geelong Pipeline
  • groundwater: Barwon Downs and Aquifer Storage and Recovery
  • recycled water: purple-pipe developments and industrial recycling
  • stormwater: water-sensitive urban design and stormwater schemes
  • saving water: rainwater tanks and attitudes on water conservation.

We have collated and published feedback from the forum and present it here. The report has two parts:

  1. Feedback summary: collated comments organised by topic
  2. Table feedback: unedited feedback captured by nominated scribes at each participant table.
Water Forum for Stakeholders and Community Members
(6 April 2011) Feedback Report

PDF 1.95 MB

We will continue to seek input into our key plans and projects as we progress with the development of the new Water Plan and Water Supply and Demand Strategy.

Of course, your feedback is always welcome. Email us at info@barwonwater.vic.gov.au or contact us anytime.

  Permanent link to this blog post

Stakeholder and community water forums a success

Barwon Water held two community and stakeholder events at Balmoral Receptions in Geelong on Wednesday, 6 April 2011 to discuss our 2013-2018 Water Plan and alternative water supply options for our liveable region.

The day began with a Stakeholder Breakfast for local government and business representatives, attended by about 70 people. Managing Director, Michael Malouf gave a presentation on our road map for the future. Members of our independent Expert Advisory Panel then gave some insight into the latest research surrounding alternative water supply options such as recycled water, stormwater and groundwater, followed by a Q&A session.

Barwon Water Managing Director Michael Malouf addresses the audience at the Stakeholder Breakfast.

Our invited Expert Advisory Panel members were:

  • Campbell Fitzpatrick, Executive Director Water Entitlements and Strategies, Department of Sustainability and Environment
  • Daryl Stevens, Managing Director Atura Pty Ltd
  • Peter Dillon, Australian Water Conservation and Reuse Coordinator

In the evening, about 30 people participated in our Water Forum for community members.  General Manager Strategy & Technology, Joe Adamski gave a presentation on Barwon Water's road map for the future, followed by a few words from the three Expert Advisory Panel members on alternative water supply options.

The audience then broke into smaller groups to discuss which identified supply options they recommended Barwon Water pursue in order to secure the region's water supply for our next generation. Each table then presented back its findings and there was a positive, interactive discussion between audience members, the panel and Barwon Water representatives.

There was strong support for recycled water and stormwater solutions, with an emphasis on solutions that were environmentally responsible and cost-effective.

Michael Malouf said the Water Forum had provided important feedback for future water planning.

A group from Barwon Water also visited Colac recently, firstly to discuss the 2013-2018 Water Plan with the Colac Otway Council and then to meet with members of the Colac community. Different water supply options to service population growth in the Colac area were discussed. Valuable feedback was received during these meetings, which will be incorporated into future planning.


  Permanent link to this blog post

Construction begins on the Northern Water Plant


Construction officially began at the site of the Northern Water Plant today, Friday 18 March 2011, with Federal Member for Corio Richard Marles and State Member for South Barwon Andrew Katos turning the first sod.

 The $94 million facility will be built on industrial land adjacent to the Shell Geelong Refinery in Corio.

The plant will treat sewage and trade waste from Geelong's northern suburbs and produce Class A recycled water for the refinery and nearby public sporting grounds.

The facility is due for completion late 2012, and is expected to offset 5% of Geelong's drinking water, or the water used in about 10,000 homes annually.

The project is funded jointly by Barwon Water, Shell, and the state and federal governments. It will be built, owned, and operated by Barwon Water.


More information

  Permanent link to this blog post

Water forum

We are again hosting a forum for our interested stakeholders and community members.

The topic of the next water forum is our new Water Supply and Demand Strategy (WSDS).

The 50 year Water Supply Demand Strategy is a crucial part of our Water Plan. We review and update the WSDS every 5 years.

The objective of the upcoming forum is to promote public participation in the review of our WSDS and explore a collective vision for our next generation.

Participants will hear from industry experts on how integrated water management strategies can address the challenges of climate uncertainty and population growth.

Forum participants will break into groups for facilitated discussion around the current water supply and demand situation in the region.

Together we will explore how we can develop alternative water supply solutions for liveable communities.

Places are limited. Attendance is by prior registration only.



Wednesday 6 April 2011

7 pm — 9 pm (registration from 6.30 pm)


Balmoral Receptions

66 Hyland Street (Hamilton Hwy), Fyansford (Google map)


Wednesday 30 March 2011 to Katrina Honner.

Contact (03) 5226 2546 during business hours or email.

Please indicate if you are attending as an individual or a representative of a community group.

Note: due to a lack of registrations, the forum previously advertised for Colac has been cancelled.

Colac residents are encouraged to contact us to contribute feedback, and are of course welcome to attend the forum in Geelong.  

  Permanent link to this blog post

Board positions 2011: Expressions of interest

The Victorian Government invites suitably qualified and experienced people to register an expression of interest for Board Director positions for the 19 Victorian water corporations, including the three Melbourne metropolitan retailers.

The terms of 66 Board Directors and Chairs expire in 2011, and this is an opportunity for people with leadership and vision to be considered for these positions.

Directors are appointed by the Minister for Water, Peter Walsh MLA, with terms of office commencing 1 October 2011. Expressions of interest close 15 March 2011.

For more information, please visit www.ourwater.vic.gov.au/boardappointments.

  Permanent link to this blog post

Restrictions lifted: Permanent Water Saving Plan to apply

Stage 1 water restrictions will be lifted in the greater Geelong region from Tuesday 1 March 2011.

The region will revert to the Permanent Water Saving Plan — a set of simple, commonsense measures to conserve water now and for the future.

Under the plan:

  • you can use a hand-held hose, fitted with a trigger nozzle, to water gardens and lawns or wash vehicles at any time, on any day
  • you can use a manual watering system (one that is turned on or off by hand) 8pm—10am, on any day
  • you can use an automatic watering system 10pm—10am, on any day
  • you cannot hose down driveways, paths, decking, concrete or paved areas except in cases of emergency
  • pools more than 2000 litres in capacity may only be filled with prior approval from Barwon Water.

The Barwon Water Board of Directors made the decision today. Board Chairman Roger Lowrey said a dramatic increase in storage levels, new water projects and entrenched water-saving behaviour meant it was appropriate to remove restrictions.

While above-average rainfall was responsible for the turnaround in storage levels, a record capital investment program will also ensure a secure water supply for the future.

Other towns in our service region already on permanent water saving measures include Colac, Lorne, and Aireys Inlet.

More detailed information on the Permanent Water Saving Plan, and how the changes may affect you, will be available on this website soon.


More information 


  Permanent link to this blog post

<< Previous - 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - 14 - 15 - 16 - 17 - 18 - 19 - 20 - 21 - 22 - 23 - 24 - 25 - 26 - 27 - 28 - 29 - 30 - 31 - Next >>