Heartbleed vulnerability

Barwon Water is not susceptible to the Heartbleed Open SSL security vulnerability.

Your customer information has not been compromised and no action is required by you.


What is Heartbleed?

Heartbleed is the nickname for a very serious vulnerability in OpenSSL, disclosed last week.

OpenSSL is a set of open-source tools used by many websites to handle secure communication online.

Heartbleed allowed hackers to read sensitive information from vulnerable servers and possibly steal things like passwords, cookies and encryption keys.


Was Barwon Water vulnerable to Heartbleed?

No. Our servers were not running a vulnerable version of OpenSSL. No patch was required.


Do I need to change my password?

No. But if you use the same passwords on multiple websites, it’s a good idea to have unique passwords.


What about SmartForms?

SmartForms are interactive PDF forms used on this website to collect customer data. We use SmartForms for direct debit applications, updating customer details, registration of concessions and more.

Our SmartForms are hosted externally. We have confirmed with our provider that SmartForms are not vulnerable to Heartbleed.


Where can I find out more?

The internet has a wealth of information on Heartbleed.

A good, easy-to-understand overview is provided on technology blog Lifehacker.

A number of online tools offer to sites’ vulnerability to Heartbleed. A good one is the Heartbleed Test, offered by Italian programmer Filippo Valsorda.

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