Changes to delivery of plumbing consent numbers

Plumbers will now receive consent numbers electronically through a new service offered by Barwon Water.

This service will deliver consent numbers to plumbers instantly once applications have been processed.

Previously, consent numbers were provided through a phone call or mailed in the post.

Now, once an application has been processed, we will send consent numbers by text message. Plumbers can also choose to receive consent numbers via email.

These text messages and emails will provide plumbers with an instant record of the consent number once their application has been processed.

Consent numbers and relevant documentation will still be posted once detailed design work has been completed.

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