WaterSecure Home
The WaterSecure Home program is a subsidised water saving program for householders.
A licensed plumber will fix minor leaks and fit tap flow regulators.
Water audit and retrofit
Sign up for a WaterSecure Home audit, and a licensed plumber will visit your home and:
- do a water audit — check all taps and appliances that use water inside your home
- fix up to 5 minor leaks (leaking taps or running toilets)
- fit water-saving devices — two 3-star showerheads, flow regulators or aerators on inside taps and a cistern weight for single-flush toilets.
The program is available to all Barwon Water customers.
Cost and value
The WaterSecure Home audit is valued at $180, but with subsidies, rebates and grants, you'll pay just $30. Eligible concession-card holders can apply for zero-cost audits.
| Value of WaterSecure Home audit and retrofit | $180 |
| Minus Barwon Water subsidy | $100 |
| Minus Victorian government rebate | $50 |
| You pay | $30 |
Things to know
- Each property is eligible for only one government water audit rebate. If you have already received this rebate, you cannot apply again.
- You can choose to claim the rebate on a holiday home only if you have not claimed it on your permanent address.
- The retrofit allows for replacing 2 showerheads, fitting regulators to kitchen and bathroom taps, fixing up to 5 minor leaks, and a cistern weight in one single-flush toilet. The plumber can advise you of further upgrades, but these are not covered by the program.
- The cost of the program will be added to your water bill. If you claim the rebate, it will be deducted from your bill.
- If you are renting, it's your responsibility to seek your landlord's permission first. The cost of the program is charged to your landlord's bill. You will need to complete the landlord / tenant agreement form (PDF 47 KB).
- Water efficient showerheads can be fitted in most, but not all cases. Some gravity-fed and instantaneous hot water systems are not compatible.
- The service is provided by G&S Complete Plumbing Services, a licensed plumber contracted to Barwon Water.
Bookings
To make a booking, please call 1300 739 220.
Appointments take about 1 hour, and are generally available 8am–6pm Monday–Friday, with limited appointments available Saturdays.