Residential customers » Your bill » Update your details

Update your details

We like to keep your account details correct and up to date.

If you change your name, account or contact details, please let us know as soon as you can.

Update your details online 

You can now update your details with us online.

Simply complete the interactive PDF "SmartForm" below.

There is no need to visit one of our customer service centres.

  SmartForm: Change of customer details

 

Please contact us if you need help accessing or completing this form, or if you would prefer to update your details over the telephone.

Note that some updates (such as a change of name) may require additional documentation.