Barwon Water's customer service counter in Polwarth Road, Lorne will close permanently on Thursday 1 October 2015 due to very low demand for over-the-counter services.
You can pay your water bill (and most other bills) over the counter at any Australia Post Outlet. The Lorne Post Office is located at 154 Mountjoy Parade (Great Ocean Road). There are more than 50 post offices located in our service region.
You can also pay your water bill over the phone, online, or by a Direct Debit payment arrangement.
You can contact us on 1300 656 007 during business hours (or 24×7 for emergencies).
Lisa Neville, Minister for Water and Labor Member for Bellarine, today marked the commencement of Barwon Water’s $29 million Ryrie Street head office refurbishment.
The building will be gutted and updated to meet modern standards. The revitalised site will feature a community hub and pedestrian link connecting Ryrie Street to the arts precinct including the new library and Geelong Performing Arts Centre.
We will hand over the site to construction contractor Monaco Hickey this week, with demolition work to begin before the end of the month. Construction is scheduled to start later this year and is scheduled for completion by mid-2017.
The project will see up to 100 jobs to be created during construction in a boost to the regional economy. Monaco Hickey has sought to engage local trades where possible.
Consolidating our corporate activities under one roof will bring savings of up to 45% on energy, maintenance and operational costs.
Importantly, the project will be price-neutral, funded by operational savings and consolidation of buildings.
Popular ‘flushable’ wet wipes don’t break down quickly, unlike regular toilet paper. Instead, they are increasingly becoming a source of sewerage system blockages.
The wipes tend to clump together (or accumulate around tree roots that have invaded pipes) where they trap grease and oil, causing a blockage. Blocked sewer pipes can be costly and difficult to repair, and may even cause unpleasant overflows.
Barwon Water is working with a Water Services Association of Australia (WSAA) industry group to develop appropriate ‘flushability’ standards for wipes manufacturers.
In the meantime, we urge our customers to dispose of wet wipes in the bin instead.
Barwon Water has accelerated plans to replace the Anglesea outfall pipeline replacement after it was damaged when a section of cliff collapsed late last month.
The pipe carries Class B recycled water. It connects the Anglesea water reclamation plant – located on the coastal cliffs – to the outfall on the sea floor. Due the recent rock fall, the pipe was damaged and recycled water is flowing onto the beach. Although the flow rate is low and the water is treated to a very high standard, we advise people to avoid contact. Signs are erected in the vicinity.
Plans were already underway to replace the pipe when it was damaged. A replacement pipe will be bored from the plant, beneath the cliff, and approximately 185 metres out to sea. The new pipe will not be prone to cliff erosion, as it will be drilled well below the cliff base.
Scoping work is underway, and the project is expected to be complete before summer.
Barwon Water is repairing a damaged sewerage main on Boundary Road, East Geelong.
As a result of the pipeline failure, some sewage flowed into a stormwater drain and made its way into Corio Bay.
Daily water sampling will be undertaken and continue until water quality has returned to normal levels. This is expected within a few days.
Repairs are expected to be completed today. The cause of the failure is still to be determined.
Services to residents have not been disrupted. We have notified EPA Victoria.
You can report a water or sewage-related emergency (such as a leak or burst) to us 24×7 on 1300 656 007.
Students from Torquay’s St Therese Primary School brought their green thumbs to the Black Rock bike path for Schools Tree Day.
Around 150 grade 3/4 students donned gumboots and gloves to plant out a section of the walking and cycling path near Black Rock Road, Connewarre.
More than 1,000 indigenous trees and shrubs were provided by the Geelong Community Nursery — a partnership between Barwon Water and Karingal.
Schools Tree Day is an initiative of Planet Ark.
Regardless of rainfall, weather or the volume of our water storages, simple common-sense and permanent water saving rules apply every day to conserve water now and for the future. The four key rules are:
The rules apply only to drinking water (not recycled, tank, bore or grey water).
Barwon Water’s water, sewerage and recycled water prices for customers for the 2015/2016 financial year have been approved and apply from today. The prices are in line with the 2013–2018 Water Plan, which focuses on easing cost-of-living pressures on the community.
The independent Essential Services Commission has approved a price decrease of 7.6% over the life of the Water Plan (1.6% each year), excluding inflation.
Once CPI of 1.33% is applied, customer prices will decrease by 0.30% for the 2015/2016 financial year.
A further decrease of $0.24 will apply to the quarterly sewerage service charge as a result of savings associated with the Carbon Tax repeal in 2014.
For an average residential customer using 160 kilolitres of water a year, this translates into a decrease of around $4.15 annually. Bills vary depending on usage.
|Applications are now closed|
The Minister for Environment, Climate Change and Water is seeking expressions of interest from suitably qualified and experienced people for board director positions for Victoria’s 19 water corporations from 1 October 2015.
The Victorian Government is committed to ensuring our boards represent the diversity of our communities. Women, indigenous people, people with a disability, young people, and people from culturally and linguistically diverse backgrounds are encouraged to apply.
Information on how to apply will be available at the Department of Environment, Land, Water and Planning (DELWP) website.
Monaco Hickey has been announced as the preferred construction contractor for the redevelopment of our Ryrie Street office complex.
Monaco Hickey will work with us and our architects, GHD, over the coming months to refine the design and identify any potential cost savings.
Our planning permit has been approved by the City of Greater Geelong and construction is scheduled to begin in August.
Our architects have created new photo-realistic renders depicting the new office complex from the front (Ryrie Street) and rear (Aitchison Place).
The updated plan features a redesigned western infill, swept back at ground level to maximise the forecourt and mirror the reverse flying buttresses of the state government building on Little Malop Street to the north.
Up to 100 jobs are expected to be created during construction.
Bringing our corporate activities under one roof will boost efficiencies and productivity. We will save up to 45% on operational, maintenance and energy costs. We’ll reap the benefits of reduced travel time and a connected, collaborative, modern workspace.
Alongside other exciting infrastructure projects like the new Geelong Library, we are looking forward to breathing new life into the city’s cultural and business precincts.
Want to be the first to know about our exciting new developments? Follow us on Facebook and Twitter. We'll be using the hashtag #RyrieHQ.