Consultation
We're committed to open and transparent consultation with our customers and community.
We have established a number of dedicated consultative committees, consult directly on our infrastructure projects, and host regular community and stakeholder forums.
Community engagement officer Donna van Staden talking to a customer about the Anglesea Borefield at the ANGAIR wildflower show in 2009.
Customer Consultative Committee (CCC)
Our Customer Consultative Committee was set up in 1996. It has members from various customer groups. Members serve 3 year terms.
The committee helps us:
- respond to customer needs
- get feedback on our services
- involve our community in project planning
- understand issues raised by interest groups
-
access valuable community knowledge.
Current CCC members
- Anne Fairbairn, residential customer representative and independent Chair
- Anthony Wilson, welfare agency representative
- John Maunsell, residential customer representative
- Graham Esler, residential customer representative
- Ross Stephens, coastal customer representative
- Jocelyn McMillan, community organisations representative
- John Bugg, Barwon Water Board Director
- Anne Miller, residential customer representative
- Gail Price, residential customer representative
- Nick Laurie, residential customer representative
- Delwyn Seebeck, residential customer representative
- Tim Gooden, residential customer representative
- Nicholas Heath, Victorian Employers Chamber of Commerce and Industry (VECCI) representative
Environmental Consultative Committee (ECC)
The Environmental Consultative Committee was set up in 2000. It has an independent chair and members from local environment groups.
The committee meets regularly and advises on environmental issues and policy. It has advised on:
- Geelong and Torquay sewerage strategies
- biosolids management
- Aireys Inlet water recycling plant upgrade
- Montpellier basin mini-hydro generator project
- Great Otway National Park
- Bannockburn bushland reserve.
Current ECC members
- Susan Howells, community representative and independent Chair
- John King, Indigenous Flora and Fauna Association of Victoria
- Deborah Evans, Geelong Field Naturalists
- Tony Woolford, Geelong Environment Council
- Tim Gibson, Anglesea and Aireys Inlet Society for the Protection of Flora and Fauna
- Cameron Steele, Environment Victoria
- Mark Rodrigue, community member
- David Goldie, community member
- Daryl Hoffman, community member
- Mark Sanders, community member
- Diane James, Barwon Water Board Director.
Project-based consultation
We consult directly with our customers and stakeholders on our infrastructure projects.
Our community consultation encompasses many streams such as specialist committees, open days, public forums, news bulletins, letters, door knocks and more.
See our projects for more information.
Community and stakeholder forums
In 2009, we held our first community and stakeholder water forum, an opportunity for community members, stakeholders, industry experts and our staff to discuss issues, planning and future directions.
Since then, we have held forums on alternative water supply options, and stormwater harvesting.
More forums are planned, and will be advertised in local media and online.